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FAQs

BUG BE GONE FAQs

How often do I need to reapply?
Reapply every 2-3 hours that you are exposed to mosquitos or ticks, or as needed.


What’s the most effective way to apply Bug Be Gone?
Generously apply Bug Be Gone by spraying directly on your skin and rub it in.  To apply to your face, neck, and hard to reach places, try spraying Bug Be Gone into your hand and then apply to your skin.  Keep away from eyes, ears, nose, and other sensitive or irritated areas of the body. Wash hands when done applying to avoid accidentally touching your eyes.


Can I use Bug Be Gone on my kids?
Bug Be Gone contains natural ingredients (including essential oils) that may irritate young and/or sensitive skin. Here are some tips for Bug Be Gone and children:

  • If your child is under 2-3 years old and/or has sensitive skin, we recommend applying Bug Be Gone lightly to your hand and then touch the child’s clothing, shoes/socks, and a hat (instead of the skin).  If your child is 2-3+ years or has sensitive skin, test Bug Be Gone on the skin before applying. Or, continue to apply Bug Be Gone only to their clothing, regardless of the age.
  • If irritation or an allergic reaction occurs, immediately discontinue use and wash the skin with soap and water. You may also apply a natural oil (such as Olive or Coconut Oil) to a paper towel or cotton ball and wipe affected area(s).   
  • To avoid overspray and overuse, first apply Bug Be Gone to your hand, then touch the child’s skin/clothing.
  • Keep out of reach of children and keep away from children’s eyes, mouth, nostrils, ears, and hands (so they don’t touch their eyes or mouth).      
  • The book “Essential Oil Safety” by Robert Tisserand is an invaluable resource for understanding the safe use of essential oils for all ages. 



Can I use Bug Be Gone on my pets?
This is our most popular question.  Bug Be Gone was developed with humans in mind, so we aren’t able to recommend its use on dogs or horses.  If you choose to use Bug Be Gone on your furry friend, please proceed with caution. A little goes a long way.  Some customers have shared success with applying a little Bug Be Gone to their hand, then touching the dog’s collar.  Please keep in mind that our furry friends have sensitive sniffers, and could easily become overwhelmed by Bug Be Gone’s delightful aroma.

A special note about Cats – Due to their highly sensitive metabolic systems, cats and essential oils do not mix.  We strongly advise against using Bug Be Gone on your cat.


What are the ingredients for Bug Be Gone?
Geranium Bourbon (Pelargonium x asperum), Citronella (Cymbopogon nardus), Lemon Eucalyptus (Eucalyptus citriodora), Cedarwood (Juniperus virginiana) Essential Oils.  Distilled Water, Vanilla Extract, Witch Hazel, Vegetable Glycerin, Hemp Almond Castile Soap


I am pregnant or nursing.  Can I use Bug Be Gone?
Please consult your physician.


I have allergies.  Can I use Bug Be Gone?
If you have allergies or sensitive skin, always test Bug Be Gone before applying. Review the ingredients for Bug Be Gone to see if it contains anything that might trigger an allergic reaction.  If irritation or an allergic reaction occurs, immediately discontinue use and wash the skin with soap and water.  You may also apply a natural oil (such as Olive or Coconut Oil) to a paper towel or cotton ball and wipe affected area(s).   


Is Bug Be Gone organic, non-GMO and free of parabens?
Bug Be Gone is crafted with high-quality natural ingredients, all of which are free of parabens and GMOs. Although most Bug Be Gone’s ingredients are organic, it is not a certified organic product.  Organic certification is a complex and costly process, and it’s a great goal for the future!


What is your return policy?

To be eligible for a refund, the item must be unused and in the same condition and packaging in which it was received. If you would like a refund on your purchase, please send your order back along with a receipt or proof of purchase within 30 days of receiving your product(s). After that time, we can no longer offer a refund or exchange. Partial refunds may be granted at the sole discretion of the company in certain circumstances.

Contact ardentnaturals@gmail.com to return.

Once your return is received, we will send an email to notify you whether your refund has been approved. If so, the refund will be processed and a credit will be applied to the original method of payment within 30 days.


Does Bug Be Gone expire?
We are committed to providing a high-quality natural product.  Bug Be Gone contains no artificial preservatives, which is why it is sold in a 2 oz bottle. It’s big enough for great coverage, but small enough not to linger in your cabinet with regular use.  Although there is no specific timeline for expiration, it’s a good idea to use Bug Be Gone within three months. Refrigerate or keep in a cool, dark location to extend the product life.


Is Bug Be Gone waterproof?
Bug Be Gone is not waterproof.  If your skin gets wet, you will need to reapply Bug Be Gone.


Can I use Bug Be Gone at the same time as sunscreen?
Yes, you can use Bug Be Gone and sunscreen at the same time.  Apply the sunscreen first, then spray Bug Be Gone afterward, so it’s on top of the sunscreen.


What if my child or pet drinks Bug Be Gone?
Keep Bug Be Gone out of the reach of children and pets.  Although it’s a natural product, Bug Be Gone is not safe for consumption.  Please contact the poison control center if you suspect your child or pet has ingested Bug Be Gone.


I accidentally sprayed Bug Be Gone in my eyes. What do I do?
Keep Bug Be Gone away from eyes, mouth, nostrils, and ears. Wash your hands when you are done applying.  If Bug Be Gone goes into your eyes, rinse your eyes.

If irritation or an allergic reaction occurs, immediately discontinue use and wash the skin with soap and water. You may also apply a natural oil (such as Olive or Coconut Oil) to a paper towel or cotton ball and wipe affected area(s).   


I received two bottles. Why is one bottle slightly fuller than the other?
Ardent Naturals handcrafts each bottle of Bug Be Gone, meaning each bottle is lovingly and carefully filled by hand. While we strive for consistency, there may be slight variations in appearance and the amount of fluid in the bottle.

How much does Bug Be Gone cost?
Bug Be Gone costs $8 per bottle.

 

 

BUG BE GONE WHOLESALE 

Do you offer Wholesale Pricing?

Ardent Naturals offers wholesale pricing to retail businesses!  We require a minimum purchase of 5 bottles of Bug Be Gone for a nice discount.  Click here for more information.

 

The FAQs will be updated as we receive more questions.